Luxury Gel Manicure

Cancellation Policy

CANCELLATION POLICY – THE MASSAGE HUT & SPA Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. If you cancel your appointment less than 24 hours before it is scheduled to take place, you will be subject to a fee charge of 50%, if you cancel your appointment on the day or you are a no-show of your appointment, you will be subject to a fee charge of 100%, No further appointments will be made unless the outstanding balance is paid. If you are booking in with a gift card your gift card will now be invalid To avoid a cancellation fee, please provide cancellation notice at least 24 hours prior to your appointment. You can cancel or reschedule an appointment by emailing us at themassagehutandspa.co.uk texting/calling on 07955 697703 LATE CANCELLATION POLICY - THE MASSAGE HUT & SPA If you arrive more than 15 minutes late for your appointment without informing us in advance, we will mark you as a no-show. This policy helps us manage our schedule and serve other clients effectively. We understand that delays can happen, but it is important to communicate with us as soon as possible. By letting us know we can make adjustments and possibly accommodate you later. DEPOSIT POLICY – THE MASSAGE HUT & SPA A deposit is necessary for all treatments. This deposit is non-refundable and cannot be transferred to another person or service. Without making a deposit your appointment will not be confirmed. If you do not pay your deposit your appointment will be canceled. You can pay the deposit through bank transfer or by using a card.